Keeping knowledge alive: understanding documentation decay in software systems
Challenging assignment with €1000 compensation or €500 + lease car or €600 + housing, professional guidance, training sessions, knowledge events, brainstorming with colleagues and 2 vacation days p/m.
We usually respond within three days
Software changes, but its documentation does not always keep up. How can development teams recognize documentation decay before valuable knowledge is lost? In this master's thesis, you will investigate what causes documentation decay and how software teams can identify and address it.
Documentation plays an important role in software development by capturing knowledge about systems, processes and decisions. Over time, however, software systems continue to evolve while documentation is often updated less frequently. As a result, documentation may become outdated, incomplete or unreliable, making it harder for development teams to find and trust the information they need.
Although this phenomenon is widely recognized in practice, questions remain about how documentation loses value over time, which factors contribute to this process, and how organizations can recognize and address documentation decay effectively.
The Assignment
In this assignment, you will investigate the phenomenon of documentation decay in software systems. You will explore how documentation evolves alongside software, which factors influence its long-term usefulness, and how organizations can maintain valuable documentation as systems change.
Previous research provides several starting points for investigating documentation decay. Studies have explored detecting outdated code references in documentation, analyzing changes to code and docstrings and classifying documentation issues reported by developers. These approaches offer potential ways to investigate documentation decay using data from open-source projects.
Based on your research, you will develop and evaluate an approach that helps organizations gain insight into documentation decay and its causes. Depending on your findings, this may result in a model, framework, method or prototype that supports software teams in maintaining valuable and trustworthy documentation over time. The outcome should provide practical insights that help software teams preserve knowledge in long-lived software systems.
About Info Support
Info Support specializes in custom software, data/AI solutions, management, and training and is active in the Finance, Industry, Agriculture, Food & Retail, Mobility & Public, and Healthcare sectors. We provide solid and innovative solutions for complex and critical software issues. Our headquarters are located in Veenendaal (NL) and Mechelen (BE). At present, approximately 500 employees are employed by Info Support.
Info Support's working method is characterized by a number of core values: solidity, integrity, craftsmanship, and passion. These core values are intertwined in our work and the way we interact with each other.
To ensure that all employees are always up to date with the latest developments, Info Support has an in-house IT Academy that eagerly satisfies the hunger for more or different knowledge and skills.
B2 language proficiency in Dutch is required.
- Department
- Student Master
- Role
- Software Development
- Location
- Info Support Nederland
- Remote status
- Hybrid
- Salary
- 1,000/month
- Interessegebieden
- Maintainability, Documentation, Technical debt, Software evolution
Why graduate with Info Support?
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🧑🏫 Engaged guidance
» Personal mentors
» Weekly sessions with experts
» Training and knowledge-sharing evenings -
💰 Choose your compensation p/m
€ 1000,00 euro compensation
€ 500,00 euro + a lease car
€ 600,00 euro + living space -
⚖️ Flexibility & balance
» Hybrid working
» Flexible working hours
» Sole focus on your graduation
Behind the scenes
CodeDocent
In this episode of CodeDocent, Nico Jansen, instructor at the Info...
Josse @ Info Support
Josse talks about his experience as a beginner at Info Support.
Customer case KPN
KPN was guided playfully towards DevOps by Info Support.
Growing in an environment full of knowledge and joy
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🌞 Welcoming company culture
» An informal and open atmosphere
» You’re part of the team from day one
» Weekly knowledge-sharing sessions
» Engaging community events
» An unforgettable New Year’s party! -
❤️ Passion for IT & Craftsmanship
» Colleagues with a true passion for their craft
» Learn from teammates who love to share their knowledge
» Work alongside experts who challenge and inspire you -
🌱 Room to grow
» Graduating is the starting point of your career
» Opportunity to seamlessly transition into a job after graduation
» Clear development paths and growth opportunities
Your journey to Info Support
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🖥️ Digital introduction
During the digital introduction, you'll share who you are and what you're looking for. We'll tell you more about who we are and what we can offer you. That way, we can discover together whether there's a connection.
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🔍 Online assessments
Through two short online assessments, we gain a clear picture of who you are and what you're capable of. They cover your personality and motivations, as well as your technical knowledge.
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🏢 Meeting at our office
Based on the assessments, we gain insight into your profile. We’ll discuss your personality, have a sparring session with a fellow professional, and take the time to truly get to know the person behind the results.
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✍️ Finishing touches
After the interview, we’ll fine-tune the assignment and make the right match. This way, we lay the foundation for a successful collaboration. The final step is a personal signing moment with our director.